Frequently Asked Questions

Answer: Make sure the Bluetooth function is turned on, then connect the BioWaveGO to your body and turn on the BioWaveGO first. Turn the App on and you should hear a beep once your phone has paired with the BioWaveGO.

Answer: It is important that the skin is cleaned/prepped prior to placing the Pain Relief Pads on the skin. Rub the skin vigorously with a dry or slightly wet towel, in the two areas the Pain Relief Pads will be placed.
(Note: Skin should be dry and intact prior to placing the Pain Relief Pads on the skin)

Short answer – Yes, BioWave is superior to TENS. BioWave blocks the pain signal at pain nerves in deep tissue. TENS just acts as a distraction at the surface of the skin.

BioWave is not TENS. TENS low-frequency signals cannot pass through skin because of the skin’s impedance. As a result, TENS creates a sensation at the surface of the skin which MAY act as a distraction to the patient’s pain. When the TENS signal is removed, there is little residual benefit to the patient.

BioWave is a patented smarter pain blocking technology that delivers therapeutic electrical signals through skin into deep tissue to pain nerves blocking the pain signal to the brain. BioWave works like Novocain, except BioWave is blocking the pain signal electrically instead of chemically. Because the pain signal is blocked at the nerve inside the body, a 30-minute treatment can provide up to 24 hours of continued pain relief.

TENS low-frequency signals cannot pass through skin because of the skin’s impedance. As a result, TENS creates a twitching sensation at the surface of skin which MAY act as a distraction to the patient’s pain. When the TENS signal is removed, there is little residual benefit to the patient. This mechanism of action is known as Gate Control Theory.

BioWave utilises a summed high-frequency signal technology that passes through skin directly to nociceptive pain fibres. The charge at the surface of the pain fibres causes a multiplication of the high-frequency signals resulting in a low-frequency electric field that encompasses the pain fibres and interrupts action potential propagation along C-fibres, inhibiting the transmission of pain signals to the brain. The electrical field also induces hypoesthesia on A-delta fibres creating a light numbness surrounding the pain site. This primary mechanism of action is known as Frequency Conduction Block Theory.

As a result, a 30-minute duration treatment can provide up to 24 hours of continued pain relief and functional improvement. Because the active BioWave electrical field occurs at the surface of the nerve, the magnitude and duration of the pain relief is significantly greater and longer-lasting than TENS. The active electrical field also increases blood flow through the volume of tissue being treated because components of blood have an electrical charge associated with them and as a charged particle enters an electrical field it must be accelerated through the field.

BioWave is non-opioid. BioWave is not a drug, it is a medical device that utilises a patented smarter pain blocking technology that delivers therapeutic electrical signals through skin into deep tissue right to the surface of pain fibres blocking the transmission of pain signals to the brain.

Yes – BioWave is a very safe treatment – there are no known side effects. In addition, BioWave’s patented signal technology monitors the output of the device in real-time and automatically prevents patients from increasing the intensity too high for their skin causing a burn. BioWave is the only neurostimulator on the market that has this built-in automatic safety technology that prevents burns.

No, BioWave is very comfortable – the treatment feels like a deep smooth sensation. Patients describe BioWave as feeling like a deep tissue massage.

Yes, BioWave treats pain that results from Fibromyalgia. BioWave is a patented smarter pain blocking technology that delivers therapeutic electrical signals through skin into deep tissue right to the surface of pain fibres. The electrical field that forms around the pain fibres blocks the transmission of pain signals to the brain.

BioWave works just like a chemical anaesthetic like Novocain, except BioWave blocks the transmission of the pain signal electrically instead of chemically. Because the pain signal is blocked at the nerve inside the body, a 30-minute treatment can provide up to 24 hours of continued pain relief. And there is a cumulative benefit with multiple treatments.

Yes, BioWave treats pain that results from arthritis. BioWave is a patented smarter pain blocking technology that delivers therapeutic electrical signals through skin into deep tissue right to the surface of pain fibres. The electrical field that forms around the pain fibres blocks the transmission of pain signals to the brain.

BioWave works just like a chemical anaesthetic like Novocain, except BioWave blocks the transmission of the pain signal electrically instead of chemically. Because the pain signal is blocked at the nerve inside the body, a 30-minute treatment can provide up to 24 hours of continued pain relief. And there is a cumulative benefit with multiple treatments.

In addition to blocking the pain signal, BioWave can help reduce inflammation because there is increased blood flow in the region being treated beneath and surrounding each electrode. Increased blood flow results not from vasodilation, rather components of blood have a charge associated with them and when a charged particle enters an electrical field it is accelerated through the field.

The increased blood flow can help reduce inflammation and increase the rate of healing with multiple treatments over time if a particular pain condition can benefit from the increased blood flow. However, if pain is resulting from a structural issue like osteoarthritis, the BioWave electrical field is not going to regrow cartilage and may have no healing effect on the joint but can still be beneficial in terms of managing pain, increasing range of motion and reducing stiffness.

BioWave works just like a chemical anaesthetic like Novocain, except BioWave blocks the transmission of the pain signal electrically instead of chemically. Because the pain signal is blocked at the nerve inside the body, a 30-minute treatment can provide up to 24 hours of continued pain relief. And there is a cumulative benefit with multiple treatments.

Yes, there are numerous blinded, randomized, controlled clinical studies that have been run at Weill Cornell Medical Centre/NY Hospital, Hospital for Special Surgery, Rush University Medical Centre as well as other White Papers all of which support that approximately 85% of patients receive significant long-lasting pain relief from one or more BioWave treatments.

No, BioWave cannot be used (is contraindicated) for patients with implanted pacemakers and defibrillators.

Yes, BioWave can be used on patients with pre-existing medical conditions. BioWave treatments can be performed directly over locations of the body that have implanted orthopaedic hardware like total joints, plates, anchors, screws or pins, rods or plates. However, BioWave cannot be used (is contraindicated) for patients with implanted pacemakers and defibrillators.

On a single charge of the battery, BioWaveGO can provide up to 4 30-minute treatments before re-charging. BioWaveGO will not work if the AC charger is still connected to the device.